Frequently Asked Questions

What will I receive?

When you sign up for sponsorship online, you will receive a welcome email from us with an online version of our sponsorship pack. You will also receive a confirmation email from Rapidata or Worldpay depending on how you have chosen to pay. You will also receive our sponsorship pack in the post. This includes a case history of a child, updated at least once a year, our quarterly newsletter, a picture frame handmade in Thailand and a dvd on our work. You can access your online account immediately using your reference number on your email or your email address.On your online account, which is password protected, you can access the case histories and photos of your child, update your personal details, and view your payment record.